Return Policy

Mona Tours Travel & Tourism applies refund policies in accordance with service providers such as airlines, hotels, and transport companies, where refundability or modifications depend on the booking type and the time remaining before the service date. Some bookings may be non-refundable or non-changeable according to the provider’s terms or special offers. Refund requests are processed only if eligible conditions are met within a specified timeframe determined by the company or service provider, and any administrative fees or deductions may apply based on each service policy.